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Privacy Policy

Last updated: 2024

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email, phone number)
  • Account credentials
  • Payment information (processed securely through third-party providers)
  • Vehicle information (for car owners)
  • Booking and transaction history
  • Location data (when using location-based features)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With other users as necessary to facilitate bookings and transactions
  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: support@oparides.com
  • Phone: +254 7022 48 984

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